CSCP
Certified Supply Chain Professional
This Programme has been designed for professionals in operations and supply chain management. It is designed to train individuals for one certification and one 4 hour exam comprising 175 multiple choice questions. The programme is organized into four learning modules.
MODULE 1:
Supply Chain Management Fundamentals
- Explore how successful supply chain management adds value to your organization
- Understand the supply chain management processes
- Develop a supply chain strategy that aligns with corporate strategy
- Assess and measure the effectiveness of supply chains
- Establish a continuous improvement process for supply chains
- Understand the importance of supply chain design and its continually evolving capabilities
MODULE 2:
Building Competitive Operations, Planning, and Logistics
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Understand natural dynamics within the supply chain to optimize performance and increase profitability
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Assess the value of demands and reduce complexity in demand planning
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Establish collaborations to replace or improve demand estimates
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Learn how to include supply chain factors in product design
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Know the distribution and transportation options and how to align them with supply chain strategy
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Develop and implement plans for using 3PL and 4PL service providers
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Understand the increasing importance of reverse logistics
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Evaluate the process constrains and choices within global logistics to establish a plan linked to overall strategy
MODULE 3:
Managing Customer and Supplier Relationships
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Categorize customer based on their profiles and needs
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Understand customer loyalty and lifetime value of a customer
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Establish measures of customer satisfaction
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Understand the strategic importance of purchasing and supplier relationships
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Establish a supplier rating system
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Effectively use customer data to improve service performance and increase value to suppliers and customers
MODULE 4:
Using Information Technology to Enable Supply Chain Management
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Understand the role of data and information technology in the supply chain
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Learn how technology-enabled supply chains contribute to business strategies and operating plans
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Demystify the IT infrastructure as it relates to the comprehensive set of supply chain management systems
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Understand the innovative technologies enabling collaborative commerce and global visibility
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Apply technology to enhance distribution, reverse logistics, and global supply chain communications